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Introducing ECI
The Australian Taxation Office's Electronic Commerce Interface (ECI) Client software is an application that allows businesses with an Australian Business Number (ABN) to communicate with the ATO electronically. Some examples of the functions you can perform are:
- collecting documents/files from the ATO electronically
- sending documents/files to the ATO electronically
- checking your documents/files for errors before sending
- send secure messages to the ATO via the Internet (Superannuation only).
To use the ECI application you need an AUSkey or ATO digital certificate.
Register for an AUSkey at www.abr.gov.au/auskey
If you have an active ATO digital certificate you can use it to register for an AUSkey.
To do this you must register from the computer on which your ATO digital certificate is installed.
An AUSkey or ATO digital certificate allows for secure transmission of data to and from the ATO while using ECI. Functions are grouped into smaller applications that are located within the ECI. There are five applications available
- Business
Allows general businesses access to the most commonly used functions:- Activity Statements (the sub menu link to the In Tray, Out Tray and Sent Items used for the download and lodgment of activity statements
- PAYG Summary Reports (functions used for the validation and lodgment of bulk data files created in commercially available HR software)
- TFN Declaration Reports (functions used for the validation and lodgment of bulk data files created in commercially available HR software)
- ESS Annual Reports (functions used for the validation and lodgment of bulk data files created in commercially available HR software)
- Super Funds
Allows access to the functions listed above and allows you to send and receive Superannuation Surcharge and other general superannuation files to the ATO and to receive certain superannuation files from the ATO. You are also able to lodge Unclaimed Superannuation Money reports and search the Lost Member Register and ATO systems for super monies held by us on behalf of members and receive files from that search. - Investment Bodies
Allows access to the functions listed above plus validation and lodgment of Australian Investment Income Report (AIIR) bulk files, Quarterly TFN reports, First Home Savers Account (FHSA) activity report and FHSA Payment Variation Advice (PVA) statement. - Excise
Links to the In Tray, Out Tray and Sent Items which can be used for the creation of Excise documents or the download and lodgment of activity statements. - BAS Service Provider
Allows access to the activity statement functions plus the BAS Service Provider Client List and Document list.
How does ECI work?
The ECI provides digitally signed and encrypted exchange of documents and messages between the ATO and clients. Once validated, documents may be transmitted online through the ECI to the ATO. Only documents free of error will be transmitted online.
For more information about how to use the ECI, select Online Manuals on the left.
Contact Details
USING ELECTRONIC COMMERCE INTERFACE (ECI)
- Types of reports that can be sent by ECI
- Minimum computer requirements
- Error messages and validation reports
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Visit www.ato.gov.au/onlineservices Phone 13 28 66, Monday - Friday, 8am - 6 pm |
Technical Support
- Installing ECI
- Operating system and hardware issues
- Server availability and connectivity issues
For more information on ECI or to download ECI software visit eci.ato.gov.au
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Phone 1300 139 373, Monday - Friday, 7am - midnight Email technical.help@ato.gov.au |
ONLINE SECURITY
You will need an AUSkey or an ATO digital certificate to lodge data to us via ECI
AUSkey
- What is an AUSkey
- Register for an AUSkey
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Visit www.abr.gov.au/auskey |
General enquiries, Monday - Friday, 8am - 6pm Technical support, Monday - Friday, 7am - midnight |
ATO digital certificates
- Registering for an AUSkey using your ATO digital certificate
- Cancelling your ATO digital certificate
General enquiries
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Visit www.ato.gov.au/onlineservices Phone 13 28 66, Monday - Friday, 8am - 6 pm |
Register for an AUSkey using your ATO digital certificate
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Visit www.ato.gov.au/upgradetoauskey |
Technical support
- Removing common-use signing interface (CSI) software from your computer
- Operating system and hardware issues
- Server availability and connectivity issues
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Phone 1300 139 373, Monday - Friday, 7am - midnight Email technical.help@ato.gov.au |
LODGMENT QUERIES
Queries regarding reporting, lodgment and forms should be directed to:
- Superannuation Infoline 13 10 20
- Super Funds reporting requirements
- Business Infoline 13 28 66
- PAYG Payment Summary Reports
- Investment bodies
- TFN Declaration reports
- ESS Annual Reports
- Fuel Grants Infoline 1300 657 162
- Excise Schemes & services
- Product Stewardship for Oil Program